What kinds of custom software does Bosseo describe for law firms?+
Bosseo’s public page gives client status portals, intake tools, internal dashboards, referral trackers, document collection tools, calculators and connections between existing systems as examples. The appropriate scope depends on your firm’s actual bottleneck.
Do I need a technical requirements document before speaking with Bosseo?+
Bosseo says you can begin by describing the operational annoyance in plain English. You should still bring enough detail to discuss the workflow, records, roles, permissions, integrations and acceptance criteria.
Will Bosseo connect my current systems?+
Bosseo describes connections with websites, intake, dashboards, CRM, case-management, billing and conflict-check workflows. A specific connection must be evaluated against your systems, available permissions and data-exchange options; it should not be assumed from the general description.
Where would the custom tool be hosted?+
Bosseo’s public Custom Software page says custom tools run on Bosseo’s dedicated servers and are hosted and maintained by its team. Ask about the particular hosting, monitoring, backup, recovery, export and security requirements for your proposed tool.
How should my staff evaluate an early version?+
Have the people who perform the work test normal records and exceptions. Include incomplete information, duplicates, reassignment, restricted access and failed transfers. Record the expected result for each case and use those results as acceptance criteria.
How do I know whether custom software is the right choice?+
Choose custom work when a defined operational problem remains after considering an existing product, configuration or process change. On the consultation, ask Bosseo to explain the smallest useful scope, the systems involved, the ongoing responsibilities and the conditions that would make custom software unnecessary.