What does the Bosseo ROI Dashboard say it tracks?+
Bosseo’s public page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, recordings, transcripts, lead classifications, case-type breakdowns, forms, video intakes, source attribution, review counts and trends over time. The exact scope for your firm should be confirmed in consultation.
Can the dashboard prove that Shepherdsville has legal-service demand?+
No conclusion of that kind should be drawn from the city’s population or from a dashboard view alone. Shepherdsville is a municipality in Bullitt County, and its 2020–2024 ACS five-year population estimate is 14,533. Population is context, not proof of searches, competition, leads, cases or revenue.
How should our firm define a lead?+
Start with your intake policy. Bosseo’s public page describes Potential New Client, Current Client and Other classifications, along with case-type tags. Ask how those categories would be applied to your calls, forms and intakes, and how duplicates or corrections would be handled.
Can we connect dashboard activity to signed matters?+
The public page describes leads and matters being tied to revenue signals and identifies Lead Attribution as a related service. It does not establish which matter-management or financial systems are supported for your firm. Ask Bosseo to confirm the proposed connection, fields, permissions and review responsibilities.
Who should have access to the dashboard?+
Decide that internally based on job responsibilities. The public page describes access for partners, office managers and intake leads. Ask which roles and data views are available, especially for recordings, transcripts, forms, intakes and financial information.
What should we ask about reliability and recovery?+
Ask how delayed, missing or incorrectly classified calls, forms, intakes and ranking data are identified and corrected. Also ask about recovery procedures, data ownership, exports and any service dependencies. Do not assume an uptime commitment, integration or recovery standard that has not been confirmed.