1. Start with the geography your firm actually serves
Edgewood is a municipality in Kenton County, Kentucky. A firm may serve people in Edgewood while also accepting matters from elsewhere in Kenton County or from a wider Kentucky or metropolitan service area. Those are different geographic questions, and attribution should not collapse them into one label. A record marked “Edgewood” should represent the relevant location information your firm chooses to collect, not a conclusion that every inquiry came from inside the city or that the city itself generated the matter.
Recommended approach
Before reviewing attribution, decide which geographic distinctions matter to intake: the caller’s stated location, the service area associated with the landing page, the office or practice group assigned to the inquiry, and the jurisdictional fit of the matter. Use Edgewood and Kenton County as separate fields or review dimensions where appropriate. Do not use the city’s population estimate as a forecast of legal demand.
