What does the ROI Dashboard say it tracks?+
Bosseo’s public description says it tracks keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, transcripts, case-type tags, lead classifications, forms, video intakes, source attribution, reviews and trends. Confirm the exact scope and definitions for your firm during the consultation.
Can it separate Bowling Green from Warren County?+
That should be confirmed in the review. Bowling Green is a municipality recorded in Warren County, and those geographic labels should not be treated as interchangeable. Ask how location is represented in ranking, lead and attribution views before relying on a local total.
Does a ranking prove that the firm will receive a case?+
No. A ranking or citation is a visibility measure, not proof of demand, a qualified contact, a retained matter or revenue.
How is a lead described?+
The public page describes classifications including Potential New Client, Current Client and Other, along with case-type tagging. Ask Bosseo how ambiguous calls, duplicate contacts, spam and repeat inquiries will be handled for your firm.
Can the firm review the calls behind a number?+
Bosseo’s public description says counted calls can have recordings and transcripts attached. Because calls may contain sensitive information, ask about access permissions, retention, removal, export and recovery before granting team access.
Does the public page establish integrations, uptime or security certifications?+
No specific integration, uptime level, local infrastructure presence or security certification should be assumed from the public description. Ask Bosseo to state what is available, what is included and what obligations apply to the firm.