1. Set the geographic boundary before you build the flow
A Tonganoxie page should distinguish Tonganoxie from Leavenworth County and from any broader Kansas service area your firm chooses to serve.
Recommended approach
Decide whether the intake is for Tonganoxie alone, Tonganoxie plus Leavenworth County, or a wider territory. Put that decision into the review of case-type paths and routing rules. If geography affects acceptance, make it a clear question and define what happens when a visitor falls outside the firm’s service area.
