What can Lead Attribution show for a law firm inquiry?+
Bosseo says the product can show a journey’s channel, referrer, landing page, device and session detail, with intake answers attached. Its public page also describes calls joining the same journey and outcomes extending toward consultation and signed case. Ask how each field would apply to your firm before relying on it.
Can Spring Hill be reported separately from Johnson County and Miami County?+
That is a reporting decision to confirm with Bosseo and your firm. Spring Hill is a Kansas municipality associated with Johnson County and Miami County, but a municipality, county, metropolitan area, household and individual are different geographic concepts. Decide which distinctions your records can support rather than assuming a location label proves one.
Will attribution tell us whether a matter is legally viable?+
No. Attribution can organize source and intake information, but your firm remains responsible for conflicts checks, qualification, legal judgment, consultation decisions and matter handling. A source record does not establish legal merit or guarantee a signed case.
Does the product cover phone calls?+
Bosseo’s public product text says calls can join the same journey record and that transcript and case-type information can connect to the web session that produced the call. Ask how your current phone process would be handled, what data is available and what your staff must review.
Do we need to change how staff ask where a caller heard about us?+
Bosseo describes the instrumentation as operating behind the scenes and says it is intended to remove reliance on manual “how did you hear about us?” notes. Still, confirm the proposed setup and decide whether your existing intake questions remain useful for client service, qualification or backup documentation.
How is this different from aggregate website analytics?+
Bosseo positions Lead Attribution as connecting a specific lead’s journey with intake information and outcomes, rather than showing only anonymous traffic in aggregate. Ask to see the exact record structure, data retention, access controls and outcome workflow for your firm.