1. Start with the journey, not the last question asked
“How did you hear about us?” can produce an incomplete answer when a prospective client has visited several times. Bosseo describes Lead Attribution as showing the channel, referrer, landing page, device, and session history associated with a lead. It also describes attaching intake answers to that journey. For a firm serving Overland Park and Johnson County, that distinction matters because geographic intent alone does not tell you which page or channel prompted contact. The useful question is whether the recorded path corresponds with a qualified inquiry and, later, a consultation or signed case.
Recommended approach
Review whether your current records preserve the first meaningful source, later visits, the page that prompted contact, and the intake information needed to evaluate fit. Do not treat the Overland Park population figure as a forecast. Treat it only as context for defining the geographic scope of your review.
