What does the ROI Dashboard publicly describe tracking?+
Bosseo describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, recordings, transcripts, classifications, case types, forms, video intakes, source attribution, reviews and trends. The consultation should confirm which views and definitions apply to your firm.
Can the dashboard prove demand for Olathe legal services?+
No. Olathe’s population estimate describes the municipality’s population, not search demand, competition, leads, matters or revenue. Use the dashboard to review measured activity and definitions rather than treating population as a forecast.
Can I separate Olathe from the rest of Johnson County?+
That is a question to resolve in consultation. Ask Bosseo to demonstrate the geographic labels and filtering available for your proposed reporting. Olathe and Johnson County should not be treated as interchangeable geographies.
What should our firm define before using lead totals?+
Define the difference between a contact, Potential New Client, Current Client, Other, accepted intake, matter and retained client. Also decide how spam, duplicates, referrals and uncertain case types are handled. The dashboard’s public page describes classifications, but your firm still needs operating definitions.
Does a ranking or AI citation equal a client?+
No. Rankings, SERP features and AI citations are visibility measures. They should be reviewed alongside calls, forms, intakes, case-type classifications and any firm-approved matter or revenue definition.
What should we ask about access and data handling?+
Ask who can view, administer, correct or export information; how recordings and transcripts are handled; how access is removed; how refresh timing differs by metric; and what happens when information is missing or appears incorrect. Agree on an owner and escalation path.