1. Start with the matters your Mission firm actually accepts
Bosseo describes Video Intake as a guided survey built around a firm’s practice areas. Each practice area can have its own question path, with qualification weighted toward the work the firm wants to grow. That makes the first decision substantive: identify which inquiries should move forward and which should be declined, redirected or reviewed. Your service area may include Mission and other parts of Johnson County, but the city’s population record does not establish which legal problems residents have or which matters your firm receives. Use your own intake history and professional judgment instead of treating local population as a demand forecast.
Recommended approach
Bring a current list of accepted, declined and uncertain matter categories to the consultation. Ask how those categories would shape the survey, what information is collected for each path, and how the firm can review borderline answers before taking action.
