What is Bosseo Video Intake?+
Bosseo describes it as a guided video survey that lives on a law firm’s website. A visitor answers one question at a time, with the flow organized around the firm’s practice areas and intended to qualify the inquiry by factors such as case type, urgency and fit.
How is it different from a contact form?+
A contact form generally asks a visitor to enter basic contact details and describe the issue. Bosseo’s public description says Video Intake uses a guided, branching survey and delivers the completed answers with the inquiry, so the firm can review more structured information.
Can a Leavenworth firm use different paths for different matters?+
Bosseo states that each practice area can have its own qualification path. Your firm still needs to decide which matters it accepts, what questions are appropriate and which answers require human review.
Can the intake distinguish Leavenworth from Leavenworth County?+
That should be confirmed during planning. The city and county are different geographic scopes, and the firm should decide whether location affects eligibility, routing or escalation rather than treating the two as interchangeable.
Where do completed intakes go?+
Bosseo says completed inquiries can arrive with answers attached and be tagged by case type. Bosseo also describes delivery to an inbox, CRM and case-management system, with Automation presented as a related service. Confirm the exact destination and configuration for your firm before purchase.
Does Video Intake replace a lawyer or intake professional?+
No conclusion about replacing people follows from the product description. The survey can collect and qualify information, but your firm must decide who reviews submissions, checks conflicts, handles urgent issues and determines the appropriate next communication.