1. Define the Lawrence service area before you read the numbers
A dashboard can only answer a geographic question that has been defined first. Lawrence city and Douglas County are not interchangeable labels, and a firm may serve one, both or additional Kansas locations. The Census record identifies Lawrence as a municipality and records its county relationship as Douglas County; it does not establish demand, competition, calls, cases or revenue. Ask which geography a ranking, call, lead or matter is assigned to. Also ask whether a city field refers to a search target, a caller’s location, a service location or another classification. Without that distinction, a “Lawrence” total can look precise while combining different questions.
Recommended approach
Write a geographic definition for each important dashboard view. At minimum, decide whether you want Lawrence city, Douglas County, Kansas statewide coverage or another service area reviewed separately. Ask Bosseo to show how the selected geography appears in the dashboard and how an ambiguous record is handled.
