What kinds of custom software can Bosseo build for a law firm?+
Bosseo’s public Custom Software page describes client status portals, speed-to-lead tools, referral trackers, document intake flows, internal dashboards, calculators and integrations between existing systems. The appropriate build depends on the firm’s actual bottleneck.
Do we need a technical requirements document before speaking with Bosseo?+
Bosseo says the process can begin with a plain-English description of the firm’s annoyance or manual task. You should still bring the current workflow, data involved, user roles and systems so the consultation can assess fit accurately.
Can a custom tool connect with our current systems?+
Bosseo describes connections with a firm’s website, intake, dashboard, CRM, case management and marketing stack. Support for a particular system or connection is not established in general, so ask Bosseo to assess your exact systems during scoping.
How should our firm evaluate permissions?+
List every user role and specify what each role may view, add, edit, approve or export. Treat client access separately from internal access, and ask how access changes, sensitive information and administrative actions will be handled.
What should we ask about hosting, backups and recovery?+
Ask where the proposed tool will run, how monitoring and backups apply to that build, how restoration would work and how the firm would respond to incorrect data or a failed connection. Confirm the details for your project rather than assuming a universal service level.
How do we know whether custom software is better than an existing product?+
Compare the cost of the current workaround, the fit of available tools, the number of manual handoffs and the importance of the requested change. Custom software may be appropriate when a specific bottleneck remains after reasonable off-the-shelf options are reviewed; it is not automatically the right answer.
