What does the ROI Dashboard publicly say it tracks?+
Bosseo’s public page describes rankings, SERP features, AI citations, calls, forms, video intakes, lead classifications, case-type breakdowns, source attribution, review signals and trends over time. Confirm the exact scope for your firm during the consultation.
Can the dashboard prove that Gardner residents need a particular legal service?+
No conclusion like that follows from Gardner’s population record or from a dashboard description. The dashboard may organize observed marketing and intake data, but it does not turn population into demand or guarantee searches, leads, cases or revenue.
How should Gardner and Johnson County be reported?+
Ask for distinct labels and views. Gardner is a municipality in Johnson County, and those geographic scopes should not be combined unless the firm intentionally chooses a combined report.
Does every call count as a lead?+
No assumption should be made. Bosseo’s public page describes classifications including Potential New Client, Current Client and Other. Ask how those classifications are applied and how your firm can review or correct them.
Can the dashboard show the source of a contact?+
Bosseo’s public page describes source attribution by channel and page and identifies Lead Attribution as a related product. Confirm which source fields and journey details would be available in your proposed setup.
What should we ask about access and data recovery?+
Ask who may access recordings, transcripts and matter-related information; how users are added or removed; how errors are corrected; how records are retained; and what recovery process applies. The public page does not establish a specific uptime, backup or recovery commitment.