What is Bosseo Video Intake?+
Bosseo describes it as a guided video survey that lives on a law firm’s website. Visitors answer questions one at a time, with the flow organized around the firm’s practice areas and intended qualification criteria.
How is it different from a contact form?+
A contact form generally asks a visitor to provide basic contact details and a written description. The public Video Intake page describes a guided experience that can ask matter-specific questions and deliver the completed answers to the firm.
Can the intake cover more than one practice area?+
Bosseo’s public page says each practice area can have its own question path. The firm should decide which paths it needs and confirm the proposed configuration during consultation.
Where does a completed inquiry go?+
Bosseo says completed inquiries can be delivered to the firm with answers attached and describes delivery to an inbox, CRM and case-management system. The exact destination and connection for your firm should be confirmed before implementation.
Does completing the intake mean the firm has accepted the matter?+
No. Completion creates an inquiry for the firm to review. Your team still needs to apply its own conflict, eligibility, urgency and representation procedures.
What should an El Dorado firm prepare before a consultation?+
Bring your practice areas, service-area rules, current intake questions, ownership assignments, follow-up steps and the systems where inquiries should be reviewed. Also identify what makes an inquiry urgent or unsuitable for an ordinary queue.