1. Start with the visitors you intend to serve
Bosseo describes Video Intake as a guided survey that lives on a law firm’s website. Visitors tap an invitation such as “See if you have a case,” then move through questions one at a time. The public product page says the flow can be organized by case type and can capture information such as urgency and fit. For a firm serving Bonner Springs, the first review should distinguish the firm’s actual service area from the city itself. Bonner Springs has recorded county relationships with Johnson, Leavenworth and Wyandotte counties, but that geographic fact does not decide which matters the firm accepts or where it can represent clients. The intake should reflect the firm’s own jurisdictional and practice-area rules.
Recommended approach
List the practice areas and geographic limits the firm is prepared to discuss. Decide which Bonner Springs visitors should receive a consultation path, which should receive a different response, and which require a clear explanation that the firm may not be able to help. Keep those decisions separate from population data or assumptions about local legal need.
