What can Bosseo custom software build for a law firm?+
Bosseo describes client status portals, speed-to-lead tools, referral trackers, document intake flows, internal dashboards, calculators and connections between existing systems. The appropriate scope depends on the workflow you bring to the consultation.
Do we need a technical requirements document before speaking with Bosseo?+
Bosseo’s public page says you can describe the bottleneck in plain English and that its team will ask the questions needed to scope the build. You should still bring a practical account of the current process, systems, users and desired result.
Can the tool connect with our current systems?+
Bosseo says its custom tools can connect with a firm’s website, intake, dashboard and other systems, including CRM, case-management, billing and marketing systems. Specific compatibility should be reviewed for your vendors, accounts, permissions and data flows.
How should our firm evaluate reliability and access?+
Ask for clear decisions about user permissions, administrative access, backups, restoration, failed actions and information available during an outage. Bosseo describes hosting, monitoring, backups and maintenance on its public Custom Software page, but your firm should agree on the expectations that belong in the scope and acceptance criteria.
What happens after the tool is launched?+
Bosseo says its team hosts and maintains the tools it builds and includes updates, fixes, improvements, onboarding and iteration in its described practice. Confirm the specific maintenance and refinement expectations for your proposed build.
How do we decide whether custom software is better than an off-the-shelf product?+
Compare the existing product with your actual workflow. Custom software deserves review when the firm is maintaining workarounds, duplicating entry or joining systems manually. If an existing product already meets the defined requirements, Bosseo’s consultation should help you identify that before you commit to a custom build.