What does the ROI Dashboard cover?+
Bosseo’s public page describes rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, recordings, transcripts, case-type tags, forms, video intakes, source attribution, reviews, trends and revenue-related signals. Ask which items are included in your proposed scope.
Can it separate Spirit Lake from Dickinson County?+
That is a geographic configuration question to confirm with Bosseo. Spirit Lake is a city in Dickinson County, and those labels describe different geographic relationships. Ask how each would appear in rankings, leads, calls and matter reporting.
Does every call count as a lead?+
No conclusion should be assumed. The public page describes classifications including Potential New Client, Current Client and Other. Your firm should approve the rules for applying those classifications and decide how corrections are handled.
Can the dashboard prove that marketing produced revenue?+
It is described as connecting leads and matters by case type and showing source attribution, but a ranking or contact should not automatically be treated as a signed matter or revenue. Confirm the matter fields, staff actions and attribution limits before using ROI figures.
Who should have access to the records?+
Choose access according to your firm’s responsibilities. Bosseo’s public page describes access for people the firm chooses to include, but your consultation should confirm available roles, permissions, recording access and account ownership.
Does Bosseo connect to every system a firm uses?+
Do not assume that. Bosseo describes an ecosystem including attribution, automation, intake and other services, but your firm should list its current systems and ask which connections, fields and workflows are supported for the proposed scope.