What kinds of custom software can a law firm discuss with Bosseo?+
Bosseo’s public custom-software page mentions client portals, intake tools, internal dashboards, speed-to-lead tools, referral trackers, document-intake flows, calculators and connections between systems. Your consultation should determine whether the requested tool is appropriate and what its actual scope would be.
Do we need a requirements document before contacting Bosseo?+
Bosseo says a firm can describe the bottleneck in plain language and that its team will ask questions. You can improve the conversation by bringing one process map, the systems involved, user groups and the result you need. A complete technical specification is not established as a prerequisite on the public page.
Can Bosseo connect the tool to our current systems?+
Bosseo describes connections with a firm’s website, intake, dashboard, CRM, case-management and marketing systems. That does not confirm every platform or configuration. Bring the exact systems and requested data flows so feasibility, access and exception handling can be evaluated.
How should we evaluate data access?+
Identify who should view, create, edit, export or delete each type of information. Ask how those permissions would be implemented and administered in the proposed build. Do not assume a standard access model without discussing your firm’s requirements.
What should we ask about hosting and recovery?+
Bosseo says it hosts, monitors and maintains custom software on dedicated servers and refers to backups. Ask for the details relevant to your decision, including backup coverage, restoration expectations, support responsibilities and any applicable service levels. The public page does not provide a universal uptime or recovery guarantee.
How do we know when the build is ready?+
Agree on observable acceptance tests before work begins. They may cover completing the intended workflow, retaining required data, enforcing approved permissions, handling exceptions and performing any agreed connection. Have the actual users review those tests rather than approving the tool solely because it is available.