What does the ROI Dashboard publicly describe tracking?+
Bosseo’s public page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, forms, video intakes, lead classifications, case-type breakdowns, source attribution, reviews and trends over time. The consultation should confirm which items apply to your proposed scope.
Can the dashboard prove that Ottumwa has legal demand?+
No. Ottumwa’s population record is geographic context only. It does not establish search volume, competition, legal need, leads, cases or revenue. Dashboard observations should be treated as measurements of defined activity, not proof of demand.
How should an Ottumwa firm handle city and county reporting?+
Keep Ottumwa city and Wapello County as separate geographic labels unless your firm deliberately chooses a combined reporting rule. Ask how the location attached to a call, form or other record is determined and how uncertain locations are handled.
Does a recorded call automatically equal a lead or matter?+
Not necessarily. The public page describes classifications such as Potential New Client, Current Client and Other, plus case-type tags. Your firm should agree on the rules for classification and keep inquiries, qualified leads, signed matters and revenue distinct.
What should we ask about access to recordings and transcripts?+
Ask who can view recordings, transcripts, summaries, lead details and financial fields; whether permissions differ by role; how access is removed; and what audit or change controls are available. The public page describes team access but does not establish your firm’s final permission design.
Is a dashboard a guarantee of rankings, leads or revenue?+
No. It is a measurement and review tool. Google states that automation does not guarantee crawling, indexing or search visibility. A dashboard cannot turn a ranking observation into a guaranteed business result.