1. Start with the geographic question your records can answer
Ottumwa is a municipality in Wapello County, Iowa. The 2020–2024 American Community Survey 5-year estimate records 25,430 residents, with a margin of error of 29. It does mean your reporting should distinguish Ottumwa from Wapello County and from any broader service area your firm chooses to serve. A report that combines every location into one number can conceal which geography produced an inquiry.
Recommended approach
Ask Bosseo to show how location is represented in the lead journey and how your team can review Ottumwa separately from Wapello County when that distinction matters. Use actual inquiry, consultation and signed-case records to decide which geographic views are useful.
