What kinds of custom software does Bosseo describe for law firms?+
Bosseo’s public Custom Software page describes client portals, intake tools, internal dashboards, speed-to-lead tools and referral fee trackers, among other possible workflow tools. Your consultation should determine whether your specific problem belongs in that category.
Do we need a requirements document before speaking with Bosseo?+
Bosseo’s public page says you can describe the bottleneck in plain English and that its team will ask questions. You should still bring the workflow, records, users, permissions and desired acceptance criteria so the discussion is concrete.
Can Bosseo connect our existing systems?+
Bosseo describes tools connected to a firm’s website, intake and dashboard, and refers to CRM, case-management and marketing connections. Compatibility with your systems is not established by that general description, so ask for a configuration-specific integration review.
Who hosts and maintains the software?+
Bosseo’s public page says it hosts and maintains the tools it builds on dedicated servers and describes monitoring and backups. Confirm the exact hosting, maintenance, access, recovery and security terms for your proposed project.
How should we decide between custom software and an existing product?+
Use custom software when a defined workflow remains poorly served by the tools you already use and the cost of the workaround matters. Compare that against adapting an existing product or keeping the current process. Bosseo’s consultation can be used to scope that choice; it should not be treated as an automatic recommendation to build.
What should we measure after implementation?+
Measure the workflow you intended to change: required-field completion, duplicate entry, unresolved exceptions, staff adoption, follow-up ownership and other observable criteria agreed before launch. Do not treat a launch, a population figure or a general capability statement as proof of business results.