1. Start with definitions, not a scorecard
A dashboard can combine many signals without making them equivalent. Bosseo’s public description separates rankings, SERP features, AI citations, calls, leads, case types, forms, intakes, reviews and revenue-related information. Your firm should decide how each term will be used. A call is not automatically a potential new client. A lead is not automatically a signed matter. A ranking is not proof of a consultation. The Oelwein population estimate provides a bounded description of the municipality, not a reason to treat every contact associated with Fayette County as an Oelwein opportunity.
Recommended approach
Ask Bosseo to walk through the definitions used for Potential New Client, Current Client and Other, along with case-type labels and any matter or revenue fields. Decide whether your reporting should distinguish Oelwein from the rest of Fayette County and from any wider Iowa service area. Record those decisions as acceptance criteria before relying on the dashboard.
