1. Start with the geography your firm actually serves
Council Bluffs is recorded as a city in Pottawattamie County. A firm may serve only part of that geography, may accept matters from elsewhere in Iowa, or may distinguish Council Bluffs inquiries from countywide work. Attribution should preserve those distinctions. A city page, a county page and a broader Iowa page are not interchangeable evidence of where an inquiry originated. The relevant question is not whether a place has a certain population; it is whether an identifiable visitor reached a relevant page, contacted the firm and progressed through the firm’s own qualification process.
Recommended approach
Before reviewing channel performance, define the geographic labels your intake team uses. Decide whether Council Bluffs and Pottawattamie County should be separate reporting categories, and identify any additional service areas the firm intentionally accepts. Then review whether landing-page, intake and outcome records retain enough location context to answer those questions without guessing.
