What does Bosseo say Lead Attribution shows?+
Bosseo describes a lead journey that may include channel, referrer, landing page, device, session detail and attached intake answers. It also describes calls joining the journey and outcome tracking through consultation and signed case. Confirm the exact scope for your firm before purchase.
Can it include phone calls?+
Bosseo states that phone calls can join the same journey record, including the transcript and case-type tag from the phone system. Ask how that would work with your current phone and intake setup, and what limitations apply.
Will attribution tell us which Atlantic pages produce cases?+
It may provide page-level journey information where the relevant page and outcome are captured. That is not the same as proving demand from Atlantic’s population or guaranteeing a case. Review actual records and keep city, county and broader service-area labels distinct.
Do we need to change how staff ask where a caller heard about us?+
Bosseo says the product is designed to operate behind the scenes and avoid reliance on manual tagging or a remembered source answer. You should still confirm how staff will record qualification and outcomes, because those fields determine how useful the attribution review becomes.
How is this different from aggregate analytics?+
Bosseo describes Lead Attribution as connecting a specific lead’s journey with intake information and later outcomes, rather than showing only anonymous traffic totals. Ask what data is available for your site, forms and calls and how corrections are handled.
What should we bring to a consultation?+
Bring your current intake fields, phone and form paths, geographic labels, case-type definitions, consultation and signed-matter stages, and the person responsible for outcome updates. Also identify the decisions you want attribution to inform and the records you cannot currently connect.