1. Start with the calls your team cannot answer
Asbury is a municipality in Dubuque County, Iowa. Bosseo describes AI Answering as a backstop: calls go to your team first, and the AI answers when nobody picks up within 20 seconds.
Recommended approach
Review a representative set of answered, abandoned and voicemail calls. Decide which callers should reach a person immediately, which can receive structured questions, and which should be routed for later review. Ask Bosseo to demonstrate how your chosen unanswered-call rule would work before deciding whether it fits your firm.
