What is Bosseo Video Intake?+
Bosseo describes it as a guided, video-based survey embedded on a law-firm website. A visitor answers questions one at a time, with paths organized around the firm’s practice areas, and the completed inquiry can be delivered with its answers attached.
How is it different from a contact form?+
A contact form generally leaves the visitor with an open text field. The Video Intake experience described by Bosseo guides the visitor through structured questions intended to collect information about case type, urgency and fit. Your firm should still review whether those questions are appropriate for its matters.
Can an Ames firm use different paths for different practice areas?+
Bosseo’s public page says each practice area can have its own qualification path. During consultation, confirm which paths are appropriate for your firm, what questions they contain and how inquiries are labeled or routed.
Where does a completed intake go?+
Bosseo says completed inquiries can be delivered to the firm with answers attached and describes routing to an inbox, CRM and case-management system. The exact destination, permissions and any required connection should be confirmed for your current technology.
Does Video Intake replace attorney review?+
No conclusion about representation should be made by the visitor flow alone. The intake can organize information and support routing, but your firm must define review, conflict, urgency, confidentiality and acceptance procedures.
What should we ask before booking a consultation?+
Bring your accepted case types, current form, recurring screening questions, routing responsibilities, response procedures, website platform and any CRM or case-management requirements. Also ask about accessibility, data handling, the review process and the measures you can realistically maintain.
