What kinds of custom software does Bosseo describe for law firms?+
Bosseo describes client portals, intake tools, internal dashboards, speed-to-lead tools, referral trackers, document-intake flows, calculators and connections between existing systems. Whether a particular tool fits your firm requires a workflow and technical review.
Can Bosseo connect a tool to our existing systems?+
Bosseo says its tools can connect with a firm’s website, intake and dashboard and describes connections involving CRM, case-management and marketing systems. The public page does not confirm every platform. Bring your specific systems to the consultation for review.
Do we need to prepare a technical requirements document?+
Bosseo says the process can begin with a plain-language description of the bottleneck rather than a requirements document. You should still prepare the workflow, data fields, users, exceptions and acceptance criteria needed to evaluate the proposed scope.
How should our firm evaluate permissions?+
List each user group and decide who can view, create, edit, export or administer each type of information. Ask Bosseo to explain how those roles would operate in the proposed tool and how changes to access would be handled.
What should we ask about hosting and recovery?+
Bosseo states that it hosts, monitors and maintains the tools it builds and describes managed, backed-up infrastructure. Ask for the firm-specific responsibilities, backup handling, restoration process, access controls and limits that apply to your proposed build.
Will custom software guarantee more leads or better search visibility?+
No such outcome should be assumed. Bosseo describes Custom Software as an operational product, while Google states that automation does not guarantee crawling, indexing or search visibility. Evaluate the software against defined workflow and adoption criteria, and assess marketing outcomes separately.