What is Bosseo Video Intake?+
Bosseo describes it as a guided video survey that lives on a law firm’s website. Visitors answer questions about their situation, and the flow is intended to help qualify the inquiry by case type, urgency and fit before it reaches the firm’s team.
Can the intake be organized around more than one practice area?+
Bosseo’s public description says each practice area can have its own question path. Your firm should decide which areas to include and which questions are appropriate for preliminary intake before selecting a configuration.
Where can a completed intake go?+
Bosseo says completed inquiries can be delivered with their answers attached and describes delivery to an inbox, CRM and case-management system when paired with its broader ecosystem. Ask about your specific destination, fields, access requirements and routing before making a decision.
Will Video Intake determine whether my firm should accept a case?+
No automatic tool should replace your firm’s review. The experience can organize preliminary information according to the rules you establish, while your designated team decides fit, urgency, ownership and the appropriate response.
Is the experience designed for mobile visitors?+
Bosseo states that the widget is built mobile-first. You should still review the actual experience on the devices and browsers relevant to your visitors and assess accessibility, clarity and incomplete submissions.
Does serving Nappanee mean the intake should cover both counties?+
Not necessarily. Nappanee is recorded in relation to Elkhart County and Kosciusko County, but a geographic relationship does not establish your firm’s service area, practice scope or eligibility rules. Decide those boundaries directly and reflect them in your intake questions and review process.
