1. Start with the geography your firm actually serves
Mishawaka is a municipality in St. Joseph County, Indiana. The 2020–2024 American Community Survey five-year estimate records 51,021 residents, with a margin of error of 49. That is population context, not evidence of legal demand, competition, search behavior, language preference, call volume or staffing requirements. Attribution should therefore preserve the geographic distinctions in your own reporting. A Mishawaka inquiry, a St. Joseph County inquiry and an inquiry from another Indiana location should not be treated as interchangeable simply because the same website received them.
Recommended approach
Before reviewing performance, decide how your firm will classify location: by the person’s stated location, the service area selected during intake, the landing page visited, or another field your team can consistently maintain. Ask Bosseo how geographic information would appear alongside the journey record, and confirm that the resulting view supports your actual service area rather than turning one city into a proxy for the entire market.
