What does Lead Attribution show for a lead?+
Bosseo’s public product page describes a record containing the channel, referrer, landing page, device, session detail and intake answers. It also describes call and outcome information joining the journey. Ask Bosseo to explain which fields would be available for your firm’s setup.
Can it distinguish Lawrenceburg from Dearborn County?+
The public product description discusses channel, page, case type and journey information; it does not promise a particular geographic reporting configuration. Ask whether your desired Lawrenceburg and Dearborn County distinctions can be represented and how those labels would be maintained.
Does attribution prove that a marketing channel caused a signed case?+
It can organize a recorded journey and connect it with intake and outcome information, according to Bosseo’s description. It does not make causation certain, replace firm review, or guarantee signed cases. Review incomplete, multi-source and offline journeys carefully.
Will my intake team need to ask how a person heard about us?+
Bosseo says its attribution runs behind the scenes and that it is intended to avoid reliance on manual source tagging or a remembered “how did you hear about us?” answer. Confirm how your existing intake process would be handled and what staff still need to record.
Can phone calls be included?+
Bosseo’s public page says calls can join the same journey record, with call information connecting to the web journey. Ask what call data would be available, how it is reviewed, and how your firm’s confidentiality and record-handling practices apply.
How is this different from aggregate website analytics?+
Bosseo describes Lead Attribution as connecting a specific lead’s journey with intake and outcome information, while aggregate analytics generally summarizes traffic. Ask for a demonstration of the records and reporting relevant to your firm rather than assuming every visitor can be identified or every journey captured.