What kinds of custom software can Bosseo build for a law firm?+
Bosseo’s public Custom Software page describes client portals, intake tools, internal dashboards, speed-to-lead tools, referral trackers, document intake flows, calculators and integrations between existing systems. Your consultation should determine whether your specific bottleneck is a suitable candidate.
Do I need to prepare a technical requirements document?+
Bosseo states that you can describe the bottleneck in plain English and that its team asks the questions needed to scope the build. You should still bring the current workflow, systems, user roles and desired outcome so the discussion is concrete.
Can the software connect to our existing systems?+
Bosseo describes custom tools connected with a firm’s website, intake and dashboard, and discusses CRM, case-management, billing and conflict-check workflows. Compatibility with your systems is not established in advance. Provide the system names and ask for a specific integration review.
How should we evaluate data access?+
Ask which users can view, create, edit, export or delete each type of information. Also ask how permissions change, how activity is recorded and how access is removed. The answer should be specific to the proposed tool, not just a general statement about hosting.
Who hosts and maintains a custom build?+
Bosseo states that it hosts and maintains the software it builds, including updates, fixes and improvements as the firm changes. Ask during consultation for the operational terms, backup and recovery details, support boundaries and change process that apply to your scope.
How do we know whether custom software is worth considering?+
Compare the cost and risk of the current manual process with the effort required to change it. Count repeated handoffs, re-entry, delays, avoidable follow-up and adoption barriers using your own records. If an existing product already fits the need, custom software may not be the right choice.