What does the ROI Dashboard publicly describe tracking?+
Bosseo describes tracking for keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, forms, video intakes, lead classifications, case types, source attribution, review measures and trends over time. Review the proposed scope with Bosseo before relying on any particular measure.
Can I report La Porte city separately from LaPorte County?+
That is a decision to make during scope definition. The Census record identifies La Porte as a city in LaPorte County. Ask Bosseo how geographic labels would be represented and whether your required city and county views can be kept distinct.
Does every call count as a lead?+
No assumption should be made. Bosseo’s public description distinguishes Potential New Client, Current Client and Other. Your firm should agree on classification rules and decide how staff corrections, duplicates and non-matter calls are handled.
Does a ranking prove that a matter came from marketing?+
No. A ranking is a visibility measure. A call, lead, signed matter and revenue event are different records. Review source attribution and compare dashboard information with your firm’s intake or matter records before making a financial conclusion.
What should I ask about access to transcripts and recordings?+
Ask who can view, add or remove users; who can review recordings and transcripts; how corrections are made; and what happens if access is lost. Bosseo’s public page describes team access, but your firm should confirm the available permission and recovery arrangements.
Does Bosseo guarantee search visibility or revenue from the dashboard?+
A dashboard is a measurement product, not proof of future rankings, leads, cases or revenue. Bosseo’s public page describes what the dashboard is intended to track. Your consultation should focus on definitions, data quality and acceptance criteria rather than assuming an outcome.