What is Bosseo Video Intake?+
Bosseo describes it as a guided video survey that lives on a law firm’s website. Visitors answer questions one at a time, with the flow organized around case type and intended to qualify the inquiry before it reaches the firm.
Can the intake cover more than one practice area?+
Bosseo’s public page says each practice area can have its own qualification path. Your firm should decide which areas to include, what each path asks and how the answers affect routing.
Can a Jasper firm use different rules for Jasper and elsewhere in Dubois County?+
That is a decision to define during planning. The city and county are distinct geographic scopes, so your firm should state which locations it serves and ask Bosseo how location-based routing would be handled for the required configuration.
Where do completed intakes go?+
Bosseo says completed inquiries can be delivered to the team with answers attached and tagged by case type. Its public page also describes delivery through inbox, CRM and case-management workflows. Confirm the destination and any specific connection for your firm before implementation.
Is Video Intake a substitute for a lawyer’s review?+
No. It can organize an initial inquiry, but your firm still needs its own review, conflict process, legal judgment and client-acceptance decisions. A completed intake is not a retained matter or a promise that the firm can represent the visitor.
How should we judge whether it is working?+
Start with operational measures you can define consistently: starts, completions, answer quality, assignment, response time, consultations and later disposition. Do not treat population, search visibility or an automated flow as proof of leads, cases or revenue.