What is Bosseo Video Intake?+
Bosseo describes it as a guided video survey that lives on a law firm website. Visitors answer questions one at a time, with paths built around the firm’s practice areas, before the completed inquiry reaches the team.
Is Video Intake a replacement for a lawyer?+
No. It is an intake and qualification experience. It does not provide legal advice, decide whether the firm will represent someone, complete a conflict review, or create an attorney-client relationship.
Can a Huntingburg firm limit the experience by practice area or geography?+
The firm should define its own practice areas and service boundaries. Bosseo’s public description supports practice-area question paths and case-type tagging. The precise geographic rules and configuration should be reviewed during the consultation.
Where do completed inquiries go?+
Bosseo states that completed inquiries can be delivered to the team with answers attached and describes delivery, routing, and follow-up options. Ask Bosseo to confirm the available destination and configuration for your firm’s current inbox, CRM, or case-management workflow.
Can the firm choose the questions?+
Bosseo’s public page says the flows are built with the firm, practice area by practice area. Your firm should approve the questions, notices, escalation instructions, and qualification boundaries before use.
How should the firm judge whether Video Intake is working?+
Track defined outcomes rather than submissions alone. Useful distinctions may include completed intake, review completed, accepted for consultation, declined, unreachable, and follow-up status. Keep those measures separate from search rankings, population, or assumptions about future cases.