What is Bosseo Video Intake?+
Bosseo describes Video Intake, branded as CLIONT on its public product page, as a guided video survey that lives on a law firm’s website. Visitors answer questions one at a time, with paths organized around practice areas and case types.
Can a Greenfield firm limit the experience to Hancock County?+
Your firm can decide what geographic information to request and how it handles matters from Greenfield, Hancock County or elsewhere. The consultation should establish whether the proposed question path and routing reflect those rules. The city’s Census geography does not define your firm’s service area.
Can we choose the questions and case types?+
Bosseo’s public page says flows are built around a firm’s practice areas and that questions, weighting and flows can be adjusted. Your firm should approve the final questions, acceptance rules, visitor notices and escalation conditions before using them publicly.
Where does a completed intake go?+
Bosseo says completed inquiries can be delivered with answers attached and describes delivery to an inbox, CRM and case-management system. The exact destination, field mapping and connection method should be confirmed for your firm rather than assumed from general product copy.
Does Video Intake replace a lawyer’s review?+
No claim on this page should be read that way. A guided survey can organize preliminary information, but your firm remains responsible for its own conflict, urgency, fit, legal and client-communication decisions.
How should we judge whether it is working?+
Start with definitions your firm controls: survey starts, completions, incomplete submissions, accepted or declined inquiries, routing accuracy, follow-up completion and consultation outcomes. Do not use Greenfield’s population estimate or Bosseo’s illustrative calculator values as a performance forecast.
