What does Bosseo say Lead Attribution records?+
Bosseo’s public product page describes channel, referrer, landing page, device and session detail, with intake answers attached to the journey. It also describes connecting calls and reviewing outcomes through consultation and signed case stages.
Can this tell my firm whether a Granger inquiry is qualified?+
It can help place recorded intake answers beside the journey, but your firm must define qualification and decide how staff use the information. Granger’s population estimate does not establish qualification, legal need or likely case value.
Does attribution guarantee rankings, inquiries or signed cases?+
No conclusion about future rankings, inquiries or signed cases should be drawn from attribution alone. Attribution is for reviewing recorded journeys and outcomes.
Can phone calls be included?+
Bosseo’s public page says phone calls can join the same journey record, including the web journey that preceded the call. Ask in consultation how that would apply to your firm’s current phone and intake arrangements.
Will my staff need to rely on a ‘How did you hear about us?’ question?+
Bosseo describes attribution as capturing journey information automatically rather than relying only on a manually remembered answer. Your firm should still decide what intake information it needs and how staff correct or supplement incomplete records.
How should I evaluate this for a firm serving Granger and St. Joseph County?+
Separate the geographic categories your firm actually uses, then ask whether the proposed records preserve the distinctions you need. Do not treat Granger, St. Joseph County, Indiana, households and individuals as interchangeable measures. Review channel, page, qualification and outcome fields together.