What is Bosseo Video Intake?+
Bosseo describes it as a guided survey that lives on a law firm’s website and uses video to walk visitors through questions organized by case type. The public page says the flow is intended to qualify inquiries by factors such as case type, urgency and fit.
Is Video Intake a replacement for legal advice or a consultation?+
No conclusion like that should be assumed. It is an intake path for collecting and qualifying an inquiry. The firm should state clearly that submitting information does not itself create an attorney-client relationship and should define how urgent issues are handled.
Can a Fort Wayne firm use different paths for different practice areas?+
Bosseo’s public page says each practice area can have its own question path. The firm still needs to decide which practices to include, what questions apply and how matters outside the firm’s scope are handled.
Where do completed intakes go?+
The public page says completed inquiries can be delivered with answers attached and describes routing by case type. Confirm the exact destination, access controls and follow-up arrangement for your firm. Bosseo also describes Automation as a related service for connections with case-management systems.
Does the public information establish pricing, setup fees or a performance result?+
The public page contains promotional statements about commercial terms and performance, but this page does not turn those statements into a commitment. Ask Bosseo for the current terms, scope, exclusions and measurement definitions during the consultation.
How should we evaluate whether it is working?+
Track the stages your firm controls and can define consistently: completed intakes, case type, fit decision, owner, response action and later consultation or matter disposition. Do not use Fort Wayne’s population as a lead forecast, and do not treat an illustrative calculator as a prediction.
