What does Lead Attribution show for a lead?+
Bosseo’s public product page describes a journey record containing the channel, referrer, landing page, device and session detail, with intake answers attached. It also describes calls joining the journey and outcomes extending to consultation and signed case. Ask which fields apply to your firm’s implementation.
Can it distinguish Wilmington from other places we serve?+
That depends on the geographic information your firm collects and how you want to organize its records. Wilmington is a municipality in Will County; those are different geographic labels. Discuss the exact location distinctions you need rather than assuming a population figure proves demand or lead origin.
Does it track phone calls?+
Bosseo states that phone calls can join the same journey record, including the web journey that produced the call, the transcript and case-type tag. Review how that would relate to your current phone and intake arrangements before making an implementation decision.
Do we need to ask every person how they heard about us?+
Bosseo says its attribution runs behind the scenes and is intended to reduce reliance on manual source questions and tagging. Your firm should still confirm how intake information and missing or conflicting source details will be handled in practice.
Can attribution tell us which marketing channel produced a signed case?+
Bosseo describes outcome tracking through consultation and signed case, with roll-ups by channel, case type and page. A signed-case view is only as reliable as the outcome and source information recorded for the matter. It is not a guarantee of cases, revenue or return.
How should we evaluate it before booking?+
Bring your geographic boundaries, case-type definitions, current intake questions, call and form paths, ownership rules and desired decisions. Ask to review an example journey and clarify what is included in the proposed scope.