1. Start with the geographic record, not a demand assumption
Wilmette is recorded as a municipality in Cook County, Illinois. Its population estimate provides a clear boundary for discussing a Wilmette service area, but it does not establish how many residents search for legal help, which practice areas they need or whether they will contact a particular firm. Attribution therefore matters because it can replace assumptions with records from the firm’s own inquiries. The review should distinguish Wilmette from Cook County and from any broader metropolitan area the firm serves. A Cook County inquiry should not automatically be treated as a Wilmette lead, and a Wilmette resident should not be treated as a signed case until the firm’s own intake and outcome records support that conclusion.
Recommended approach
Ask Bosseo to show how location is represented in the journey and intake record. Decide which geographic labels your team will use for reporting, and do not use the Wilmette population figure as a forecast of leads or revenue.
