What does the ROI Dashboard publicly describe tracking?+
Bosseo’s public page describes live keyword rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, recordings, transcripts, lead classifications, case-type breakdowns, forms, intake activity, source attribution, review activity and trends. Confirm the exact scope for your firm during the consultation.
Can the dashboard prove that Streamwood produces clients?+
No conclusion should be made from geography or population alone. The dashboard may organize source, call, lead and case-type information, but your firm must define what counts as a qualified inquiry or matter and decide how those records are validated.
Does the public page establish a specific uptime or recovery commitment?+
No. The page describes live or continuously updating views and ranking refreshes on a tracking cycle, but it does not establish an uptime level, recovery time, retention period or error rate. Ask for the terms that matter to your firm.
Who should review access to calls and transcripts?+
Include the people responsible for firm management, intake, technology and confidentiality. Ask how users are added or removed, whether roles can differ, and how recordings and transcripts are handled. Do not assume a complete permission or compliance model without confirmation.
Can the dashboard replace the firm’s matter records?+
Do not assume that it can. The dashboard is described as a marketing and intake measurement view. Compare its fields with your firm’s authoritative intake and matter systems, and decide which record governs qualification, retention and revenue information.
What should we ask in a Bosseo consultation?+
Ask Bosseo to demonstrate the geographic definitions, lead classifications, case-type tags, source attribution, call and transcript handling, refresh timing, permissions, correction process and acceptance criteria. You can book through Bosseo’s stated destination, calendar.bosseo.com.