What does the ROI Dashboard describe tracking?+
Bosseo’s public page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, call transcripts, lead classifications, case types, forms, video intakes, source attribution, review measures and trends over time.
Can the dashboard prove that South Beloit produces legal clients?+
No population figure or visibility measure proves that. The dashboard is described as a way to inspect calls, leads, case types and attribution. Your firm should define what counts as a qualified lead, consultation or retained matter before using those measures for decisions.
Can South Beloit and Winnebago County be reported separately?+
That is a measurement question to confirm in consultation. South Beloit is recorded as a municipality in Winnebago County, and those geographic levels should not be treated as interchangeable. Ask Bosseo how the labels would be represented and reviewed.
What is the difference between a lead and a call?+
The public page describes calls as being logged, transcribed and tagged, while contacts are classified as Potential New Client, Current Client or Other. A call count should therefore not automatically be treated as a new-lead count.
Who can access the dashboard?+
Bosseo’s public page says partners, office managers and intake leads can receive access. Ask during the consultation how your firm’s permissions would be configured and who can view sensitive call or intake information.
How often does the information update?+
The public page describes calls, forms and intakes appearing as they happen and rankings refreshing on their tracking cycle. Ask Bosseo to explain the applicable refresh behavior for each measure and how delayed or missing information is identified.