1. Define what a Savoy result means before you read the dashboard
A location label can hide important distinctions. Your firm may serve Savoy village, the wider Champaign County area, Illinois, or clients who live elsewhere but need an Illinois matter handled by your office. The dashboard page describes tracking for service-and-city targets and says its data can include rankings, calls, leads and case types. That makes geographic definitions a decision point, not a detail to settle after reporting begins. Start by documenting whether “Savoy” means the municipality, a service area that includes Champaign County, or a broader Illinois target. Keep those views separate so a local ranking is not mistaken for a countywide or statewide result.
Recommended approach
Ask Bosseo to show how geographic labels would be defined in the dashboard and how you would distinguish Savoy from Champaign County and Illinois. Agree on the names of tracked locations, practice areas and excluded areas before using the numbers for budget or staffing decisions.
