What does Lead Attribution show for a lead?+
Bosseo’s public product description says a journey can include the channel, referrer, landing page, device, session detail, intake answers, calls, and outcome. Ask in consultation which fields would be available for your firm’s specific website, intake paths, and records.
Can it include phone calls?+
Bosseo says calls can join the same journey record, including the transcript, case-type tag, and web journey that preceded the call. Ask about the call systems and data access relevant to your firm before treating that description as a complete implementation specification.
Does attribution prove that a channel caused a signed case?+
It can provide a recorded source path for review, but attribution is not the same as proving exclusive causation. A prospective client may use several sources and visits. Review the full journey, the firm’s outcome definition, and any limitations before making a budget decision.
Can it identify Roselle inquiries separately from other locations?+
The product page describes landing-page and intake information, while the Census record identifies Roselle as a municipality related to Cook County and DuPage County. Whether your reports can separate locations depends on the fields and rules used by your firm. Ask Bosseo to demonstrate the exact geographic distinction you need.
Do we need to change the question “How did you hear about us?”+
Bosseo positions attribution as a way to reduce reliance on that question by connecting recorded journey data to the lead. You can still decide whether to keep the question as a supplemental intake field. Review how discrepancies between a caller’s answer and the recorded journey should be handled.
Will attribution guarantee rankings, leads, or signed cases?+
No claim about future rankings, lead volume, signed cases, revenue, or demand should be inferred from attribution. Google states that automated or scaled content does not guarantee crawling, indexing, or search visibility. Attribution is a measurement service; it should be evaluated on whether the available records answer your firm’s approved questions.