1. Define what a Roscoe lead means before judging ROI
A location label can be precise while a lead definition remains vague. For your firm, “Roscoe” might describe a caller’s residence, the location of an incident, a service area, or a page viewed before contact. Those are different fields. Winnebago County is the county relationship recorded for Roscoe village, but that fact does not show that every county inquiry belongs in the same marketing segment. Bosseo’s public ROI Dashboard page says leads can be classified by case type and that source attribution can connect a lead to a channel and page. The practical decision is whether your firm’s intake rules can distinguish a potential new client from a current client, vendor, spam contact, or another non-lead, while preserving the geographic context that matters to the firm.
Recommended approach
Agree on definitions for contact status, practice area, geographic relationship, matter status, and revenue status before comparing periods. Ask Bosseo to show how those definitions would appear in the dashboard and how an ambiguous Roscoe or Winnebago County inquiry would be reviewed.
