1. Start with the geographic definition
The dashboard page describes city, case-type and source views, including questions about which cities produce calls. For a firm serving Rolling Meadows, the first decision is how to represent geography without treating one municipal population figure as a forecast. Rolling Meadows is recorded as a municipality in Cook County. Your firm may also serve people outside the city, but the dashboard should not silently mix Rolling Meadows, Cook County, other Illinois locations and broader metropolitan areas. A partner reviewing a city trend needs to know exactly what the location label means and whether it refers to a search target, a caller’s location, an intake address or another field.
Recommended approach
Ask Bosseo to show the geographic definition for every location view relevant to your firm. Decide whether Rolling Meadows should be a separate reporting segment, how Cook County is handled, and which broader areas belong in the same decision. Require a written explanation of what a city label measures before using it to allocate attention or budget.
