Start with the Rochelle workflow, not a generic feature catalog
Rochelle is a municipality in Illinois with an estimated 9,529 residents in the 2020–2024 American Community Survey five-year population record. That figure describes the city population only; it does not establish legal demand, lead volume or the need for a particular application. It does provide a useful boundary for the conversation: your firm can describe the people, staff roles and service area that the proposed workflow must actually serve, rather than treating a broad market assumption as a software requirement. For a firm serving Rochelle and clients connected with Lee County and Ogle County, the first question is operational: where does information enter, who acts on it, and where does the process stall?
Recommended approach
Bring one recurring bottleneck to the consultation. Describe the current steps in plain language, including handoffs between attorneys, intake staff, paralegals and administrators. Ask Bosseo to turn that description into a proposed workflow and identify which parts require custom software rather than an existing product.
