1. Connect Plainfield inquiries to their actual journeys
The Bosseo product page says Lead Attribution records a channel, referrer, landing page, device and session detail, then attaches intake answers to the lead journey. It also describes outcome tracking through consultation and signed case. That is materially different from relying only on a person’s recollection of seeing a search result or advertisement. That geographic relationship makes it important to ask how location is represented in your own records: does an inquiry identify Plainfield, a county, another service area or no location at all?
Recommended approach
During evaluation, ask to see how a journey distinguishes source, matter type, client-provided location and outcome. Instead, decide which geographic fields your firm needs for intake and reporting, and whether those fields are appropriate for every practice area.
