1. Start with the conversations your Paris office actually handles
Paris is recorded as a municipality in Edgar County. The city’s ACS population estimate is 8,276, with a margin of error of 207. That is a boundary and population fact, not a forecast of calls or matters. Your review should therefore begin with the firm’s actual intake paths: calls answered by staff, calls requiring attorney follow-up, overflow calls and after-hours contacts, if those paths exist. Intake Coach’s public description says every intake call can be recorded, transcribed and tagged by case type automatically, including calls handled by the team or an AI answering backstop.
Recommended approach
Ask which call paths are in scope, which are owned by which person, and what counts as a completed intake. Keep Paris and Edgar County as geographic context rather than treating the population figure as a demand model.
