1. Separate a Palos Heights inquiry from its actual source
A client’s recollection may not identify the path that produced an inquiry. Bosseo describes Lead Attribution as recording the channel, referrer, landing page, device and sessions before contact. Bosseo also describes channels such as organic search, Local Services Ads, AI referral, direct and referral. That distinction matters when your firm serves a defined municipality inside Cook County: a record labelled only “Palos Heights” says where the person is associated with, not how the person reached you.
Recommended approach
Review whether your current records preserve source and landing-page information alongside the person’s location and matter type. Do not treat Palos Heights geography as a substitute for attribution.
