What does Lead Attribution show for a lead?+
Bosseo describes a record containing the channel, referrer, landing page, device, session detail and attached intake answers. Its public description also says calls can join the same journey and that outcomes can continue through consultation and signed case. The consultation should confirm what applies to your firm’s records.
Can this distinguish a Northlake inquiry from another location?+
Location should be treated as a review question, not an assumed product result. Northlake is a municipality in Cook County, but the Census population estimate does not prove demand or identify a lead. Ask how your existing intake and journey records represent location and what geographic distinctions are meaningful to your firm.
Do we need to change our intake process?+
Bosseo says attribution runs behind the scenes on the website and intake tools and that staff do not need to maintain UTM spreadsheets or rely on a “how did you hear about us?” script. Your firm should still review its qualification questions, ownership, escalation and outcome definitions before implementation decisions are made.
Does it include phone calls?+
Bosseo’s public product page says phone calls join the same journey record, with the transcript, case-type tag and web journey connected. Ask which phone and intake records are in scope for your firm and how those records would be reviewed.
How is this different from aggregate analytics?+
Bosseo positions Lead Attribution as connecting a specific lead’s journey and intake information, rather than showing only anonymous traffic in aggregate. The practical distinction is whether your firm can review source and substance together and connect them to later outcomes.
Will attribution guarantee rankings or signed cases?+
No conclusion about rankings, leads or signed cases should be assumed. Lead Attribution is a measurement and review product; your firm’s consultation should address what can actually be measured in your records.